Privacy policy
1. Data collection
Batika Design collects personal data when you fill out the contact form, place an order in the shop, or subscribe to our newsletter. Information concerned: name, e-mail, phone, postal address and the content of your message.
2. Use of data
This data is used solely to respond to your requests, process your orders, manage the customer relationship and, if you have consented, send you Batika Design news. It is never resold to third parties.
3. Data retention
Your data is kept for as long as necessary to manage the business relationship, then archived or deleted in accordance with applicable legal obligations.
4. Data sharing
Your information may be passed on to our technical service providers (hosting, payment, delivery) strictly for the purpose of performing our services, and never for third-party commercial purposes.
5. Cookies
The site uses technical cookies necessary for it to function (cart, browsing preferences). No advertising or tracking cookie is set without your consent.
6. Your rights
In accordance with applicable data protection regulations, you have the right to access, rectify, object to and delete your personal data. You can exercise these rights by writing to yc@batika-design.com.
7. Security
Batika Design implements the technical and organisational measures necessary to guarantee the security and confidentiality of your personal data.
8. Contact
For any question relating to this privacy policy, contact us at yc@batika-design.com or via our Contact page.